Stripe Sales
This report has moved to Sales Overview.
Please go to Admin -> Sales Overview. Then in the second toolbar change the drop down to PicThrive Point of Sale from All Sales Types. This will now list all sales through Stripe.
Stripe Balance
This section provides a simple overview of your Stripe account. Two totals will be shown:
- Pending
- Stripe holds payments for a few days before they become available for security reasons. Until that point, sales will remain in Pending.
- Available
- These funds are ready to transfer to your Bank Account. Transfers should happen automatically.
If you see your Available balance not declining, it means that it is not being deposited into your bank account. You need to complete your Stripe activation. Please Contact Us to get more details.
Your Stripe Account
To dive deeper into the transaction data, you can log into your Stripe account. From there you can export every transaction. It will break down the transaction into the total amount paid and the fee collected. You'll be able to see the payouts to your bank account that have occurred through Stripe.
Be sure to keep your Stripe account up to date. Stripe may email you to update your personal information. Be sure to follow their instructions to keep your account active. They are required to ensure your information is accurate to prevent money laundering and other legal matters.
Connect Stripe to Your Accounting Software
You can connect your Stripe account to popular accounting software to automate the process. Click this link to learn more.
Monthly Report
If you are interested in a monthly report (CSV) of your online sales, please Contact Us.
