How Automations Efficiently Improve the Guest Experience
Efficiently Improve the Guest Experience with new Automation Features. What's so exciting about the new Automation capabilities within the Workspace? Faster delivery, spot-on timing, and fewer suppor…
Efficiently Improve the Guest Experience with new Automation Features
What's so exciting about the new Automation capabilities within the Workspace?
Faster delivery, spot-on timing, and fewer support hiccups.
How to describe Automations?
Fine-tuned email sending and management—like upgrading to a premium tour experience.
In the March Live Learning Session, we introduced how your team can take full advantage of a new set of behavior-based triggers. Here's a few ways you can customize the workflows to fit your business rules.
Ready to see how it works?
Click to launch a short tutorial that walks you through the main features. Watch for the interactive steps (click here reminders) to help you follow along.
Learn how each feature works
Feature | What It Does | Benefits |
Album-to-Tour Matching | Match one tour to one album, separate the matching system from the sending system, easier to test how albums will match. | Simplifies pairing albums with tours removing duplicate rules so we match more and creates a more engaging guest journey. |
Streamlined Email Triggers | No more duplicating rules, having to know when tours will be back for automations to trigger. Indicators on album cards to show you if an album won’t trigger an automation. . | Clear setup and indicators ensure seamless communication. |
Relative Time Triggers | Sends albums as soon as they’re ready, like a tour bus leaving right on schedule. | Prompt delivery of guest memories as soon as it uploads or flexible timing options, with automatic payment capture and sending via your integrated reservation system*. |
Automation On/Off Control | Lets you toggle automations on or off with a simple switch—was there an issue with photos one day, or if you have a corporate group that doesn’t need a barrage of emails. | Full control over your automations, ensuring the perfect communication vibe for any occasion. |
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