Getting your financials ready for the season

How can I provide a guest with free photos or videos?

How do I pay a failed invoice?

How do I view and download a past invoice?

How do I view my current invoice?

Understanding Billing

Update or Change Your Payment Method

How much storage is included?

Storage FAQ

What are my content storage options and costs?

When is Storage automatically Deleted?

Commission Reporting

Create Another User Account/Login

Export all emails sent in the last quarter

How can I see how much Storage I'm using?

How do I keep track of In-Store Sales?

Invoice Day Summary

Invoice Line Items

Permissions Overview

Report Email Notifications

Sales Overview

Sales and Marketing Analytics

Sales with PicThrive's POS

Stripe Sales

Live Training Sessions - It's time to WOW your guests!

Live Training for Seasonal Staff

Be a better photographer

Camera Suggestions

Cheat Sheets

Getting Started Resources

How to communicate to Guests

Mailing List

Posters and Photo Business Cards

Retail Sales Training

Training Videos

Customer Support for my Guest

Guest FAQ

How do I provide technical support to my customers?

A customer didn't receive their email

Delete, Cancel or Credit an Email

Email Contents

Email History Record

Email Status

Email Types

Find Email or Order

How do I resend an email?

How do I resolve bounced emails?

Where do I see SMS history?

Auto-sales for Photos and Videos

Automated Emails

Guest Name Search for Email + Phone Auto Complete

How can I do pre-sales with my reservation system?

How can I see if Integrations are working or sending emails?

Integration Status

Integrations

PicThrive API

Smartwaiver Integration Instructions

WaiverFile

Why connect your Res or Waiver System with PicThrive?

Zapier

Customize the Guest Gallery

Display Ads

Marketing Prompt

Widgets

Custom Gallery Domain

Custom Store Domain

How can I download a few selected pictures from an album for in-house (marketing) use?

How to setup Google Analytics

Marketing Overview

Retargeting

Branding & Marketing: Snap + Grow Webinar

How to Use New Features, Snap + Grow Customer Webinar

Planning a Clear Path: Snap + Grow Webinar

Watch Product Demos and Feature Highlights: Snap + Grow Webinar

Jan 2023 Newsletter: Are you getting everything you can from PicThrive reports?

July 2023 Newsletter: Steady as she goes

March 2023 Newsletter: We know your time is valuable

May 2023 Newsletter: Prepping staff for busy season, building your brand

November 2023 Newsletter - Learn something new this month

Sept 2023 Newsletter: Comin in HOT! 🔥

Top 10 Optimization Tips for Operators

A customer left without paying, what do I do?

Add All Photos/Videos to a Pending Order

An email won't send. What do I do?

Approve an Order

Edit Email Address of a Pending Order

Edit Phone Number

Finding the Album of a Pending Order

How do I delete a pending order?

How do I know how much to charge a customer for a pending order?

How do I know if a customer's order was sent?

How to Edit Guest's Contact Information on Pending Page

How to view specific Photo/Video Details in a Pending Order

Missing/Invalid Email for a order in Pending Tab

Pending Details

Pending Details for Items Sent Through the Workspace

Pending Item Entry

Enable CCAPI on your Canon Camera

How to connect a Camera to PicThrive Instant

How to control a connected Camera

List of supported cameras

Adjust Computer Sleep Settings

Automatic QR Code Album Creation

Automatic SD Card Uploading / New Drive Detection

FTP Server for Automatic Camera Transfers

Find a computer's IP Address

Folder Detection / Monitoring

PicThrive Instant - First Setup

PicThrive Instant Cache

PicThrive Instant Installation

PicThrive Instant Specific Settings

QR Code not being detected

Save additional copies to Local Computer