Troubleshooting PicThrive Instant Install

Troubleshooting PicThrive Instant Installation. Its asking me to overwrite files. Click yes until the warning disappears. Alternatively hold the 'y' key down until the warning disappears. What is gra…

Philip Minielly
Updated by Philip Minielly

Troubleshooting PicThrive Instant Installation

Its asking me to overwrite files

Click yes until the warning disappears. Alternatively hold the 'y' key down until the warning disappears.

What is graphics magick?

It is what we use for image processing

When they open the app for the first time it shows the workspace and just spins

Please contact us! Chances are the install or a past install failed and has corrupted the application.

Can't be opened because Apple cannot check it for malicious software

Apple shows this error if the app was not distributed through their App Store. To get around this error message please try the following steps:

  1. Right Click on the installer and select "Open".
  2. The same error message will display, HOWEVER, a new option of "Open Anyway" will appear.
  3. Click that option.
  4. If the error is not resolved, try go to "System Preferences -> General -> Open Anyway"
  5. Detailed support instructions can be found from Apple Support here

How did we do?

Sales Overview Troubleshooting Tips

Uploading files from an SD card

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